Five categories. One contact. Sourced across the country.

What we source

Tricore sources internet circuits and SD-WAN deployments from a national carrier network. Common requests include:

• Dedicated Internet Access (DIA) with SLA-backed uptime
• Fiber Internet for primary and secondary locations
• SD-WAN for multi-site routing and resilience
• Wireless backup and LTE for failover
• Multi-carrier redundancy for mission-critical sites

How we source it

We run live serviceability against your specific address through our proprietary scanner. It tells us which carriers have fiber at your building, whether the building is already lit, how far the fiber sits from your door, and what speeds each carrier can deliver there. You get a qualified shortlist, not a generic carrier list filtered by ZIP code. Price comes from the carrier, and a Tricore solution architect brings it back to you. For dedicated internet at a single site, if carriers come back at your building, your priced quote follows by the next business day. A multi-site build takes longer than a single site, so we do not put a clock on it. A wavelength or a point to point circuit is engineered by the carrier network engineer, so it takes longer still and carries no clock either. If a request comes in after hours, that day starts at 9am the next business morning, so the quote is due by 9am the morning after that.

Typical use cases

• Single-site businesses needing reliable primary connectivity with SLA-backed uptime
• Multi-site operations needing consistent service quality across distributed locations
• Mission-critical sites needing diverse-path redundancy across multiple carriers

What we source

Business phone service we source for you, across the operational spectrum:

• Cloud-based business phone systems (UCaaS)
• Contact center platforms (CCaaS) with omnichannel routing
• Auto-attendant and IVR configurations
• Video conferencing platforms integrated with phone systems
• Call recording, analytics, and compliance archiving
• Unified communications for distributed teams

How we source it

We match the platform to the operational pattern. A 12-person professional services firm has different requirements than a 200-seat call center, and both have different requirements than a multi-site healthcare operation. We source from providers in our national network, and we match the platform to how your team actually works before we connect you.

Typical use cases

• Replacing an aging on-premise PBX with a cloud-native phone system
• Scaling a remote workforce that needs consistent voice quality regardless of geography
• Deploying a contact center with workforce management and quality monitoring

What we source

Tricore is colocation-certified and sources colocation deployments across the country:

• Single cabinet to multi-cage deployments
• Power densities from 5kW to 30kW+ per cabinet
• Cross-connects to carriers, cloud on-ramps, and peering exchanges
• Compliance-grade facilities (SOC 2, HIPAA, PCI, FedRAMP-aligned)
• Diverse-path redundancy across multiple data center markets
• Remote hands and smart hands support

How we source it

We size the deployment to the workload, not to a vendor's preferred footprint. Cabinet count, power per cabinet, redundancy tier, connectivity needs, compliance posture, and disaster-recovery requirements all factor in. We match those requirements to specific facilities, not regions, then handle the contract negotiation.

Typical use cases

• Migrating workloads from on-premise data rooms to a certified colocation environment
• Establishing a secondary disaster-recovery site geographically diverse from your primary
• Deploying a hybrid edge presence in a specific metro market for latency-sensitive applications

What we source

Operational IT services we source for you. Providers in our national network do the work, and Tricore stays on as your architect of record. Common requests include:

• Full managed IT for organizations without an internal IT team
• Co-managed IT for organizations with internal IT that need depth in specific areas
• vCIO services for strategic technology direction, staffed by the provider
• Help desk for end-user support across distributed workforces
• 24/7 infrastructure monitoring and incident response, run from the provider operations center

How we source it

We match the engagement model to the operational reality. A 30-person company with no IT staff needs different coverage than a 200-person company with two internal engineers who need help with security and compliance. We source partners who fit the operational pattern, then stay in the loop as the architect-of-record, so you have one place to raise an issue.

Typical use cases

• Replacing an existing managed services provider that has plateaued
• Adding strategic IT leadership without hiring a full-time CIO
• Layering 24/7 monitoring over an existing internal team

What we source

Layered security we source for you, across endpoint, network, identity, and application surfaces. Providers in our national network deliver it:

• Endpoint detection and response (EDR) across user and server endpoints
• 24/7 security operations center (SOC) monitoring and incident response, run by the provider
• Vulnerability assessment and remediation tracking
• Penetration testing aligned to compliance frameworks
• Compliance and audit support (SOC 2, HIPAA, PCI, NIST CSF, ISO 27001)
• Security awareness training and phishing simulation
• Email security and inbound threat filtering

How we source it

Security stacks are not interchangeable. The right combination depends on the threat surface, the regulatory posture, and the maturity of the existing operation. We source the components, sequence the deployment, and coordinate the providers so the result is a coherent security posture, not a pile of overlapping point products.

Typical use cases

• Building a security posture from scratch for a regulated business
• Adding 24/7 SOC coverage to an existing IT operation
• Preparing for a compliance audit (SOC 2 Type II, HIPAA, PCI)